basic services

we offer two other services that encompass all of our other computer work.  both of these services are based on standard hourly rates and can be applied to any work you may need done.

hourly service call

service is billed at $65/hour and $16.25 each quarter hour or part thereof after 1st hour.  there is a minimum $65 charge per visit.  m. grace computing resources does all of its services requiring hands-on support on site, in your premises.  this hourly rate applies to any computer service not covered by a service agreement or telephone help desk support as specified below.

telephone help desk

telephone help desk support is also available by calling m. grace computing resources.  this service is billed at $55/hour and $14 each quarter hour or part thereof after the 1st hour.  there is a minimum $55 charge per incident.  each call will be given an incident number referencing the trouble for which help is being sought.  once this incident number is logged the customer can get repeated telephone support until incident is closed.

af you have any comments, questions, or suggestions, please e-mail us!

any suggestions please contact the webmaster.

Friday, November 08, 2002 11:51:53